Tuesday, March 23, 2010

Adobe Online Forms and Your Mac

I recently worked on a project where we converted PDF files to web forms using Adobe LifeCycle Designer. Then using the iText Java library we added buttons to Save, Submit, Print, and Cancel the forms. Everything worked great using IE and Firefox on a Windows machine; however, it was a different story on a Mac. The buttons were basically useless when using Firefox or Safari on a Mac running Snow Leopard. So once a form was open there was no way to navigate away from the form short of using the browser's back button.

The problem turned out to be a compatibility issue between the 32-bit Adobe browser plug-in and the 64-bit Safari web browser.
The solution is to run Safari in the 32-bit mode. To do this open Finder and control + Click on the Safari.app under Applications and select Get Info. An image similar to the one below will display and simple click the Open in 32-bit mode box, close out of the window and relaunch Safari.

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